Are You Bonded and Insured?
Yes, M & P Brothers is fully bonded and insured. We are guests in your home or business, which is why we have taken the necessary measures to provide you with the peace of mind you need to feel confident in our professional cleaning services.
do I need to provide you with cleaning suplies?
No. You are not required to provide M & P Brothers team with cleaning products or equipment. Our team has professional grade tools and cleaning supplies to make sure that our service is effective. Of course, if you would prefer that we use the products of your choosing, all you have to do is let us know in advance and we will accommodate your request because customer satisfaction is one of our top priorities.
How do I cancel an appointment?
Just give us a call three business days before your appointment and we will work with you to find a time that’s more convenient.
Is it normal to feel nervous before my first appointment?
As a matter of fact, it is. Letting someone else see the level of cleanliness you keep your home or office at is a truly intimate and revealing thing. This is something we have understood since we started our professional cleaning business, which is why we guarantee complete discretion. Besides, there is nothing we haven’t seen before. And even if there is a brand-new mess, we won’t judge. Our friendly and courteous staff should get rid of the nerves shortly after they arrive and start making your home or business a more pleasant place to be.
Do I have to be there the time of the appointment?
Not at all. Most of our clients prefer to leave us alone to clean so that they can come home or come in to work to an expertly cleaned space. After all, isn’t one of the biggest perks of acquiring professional cleaning services is that you can spend the time you would be cleaning on other things?
Do you send the same person every time?
Yes we do. We need to be confident in our employees’ ability to represent the M & P Brothers LLC name, which is why we are very careful when selecting candidates.
Do you conduct background checks on your employees?
Yes we do. We need to be confident in our employees’ ability to represent the M & P Brothers name, which is why we are very careful when selecting candidates.
Contact us today
Didn’t see your question answered on this page? Give us a call today and ask away!